RESUME | JFB_Portfolio2023

SENIOR USER EXPERIENCE DESIGNER
Multi-talented, creative, empathetic and conscientious designer striving to create better user experiences.

Own overall end-to-end user experience - from the big picture (owning the overall user experience and consistency across Tableau) to specifics of UI layout for a feature or service
Turn complex and technical concepts into intuitive and usable experiences for users
Work with Visual Design to develop and maintain aesthetics, standards and brand integrity
Use feedback from User Research studies to validate and inform business and design decisions
Collaborate with Agile Scrum teams to ensure clear communication and UX vision Collaborate across feature teams with PM, user research, technical writers, dev and visual design to ensure consistency in the user experience, visual style, voice across our products
Work to improve, involve, and help people on our team and larger dev organization be more effective and efficient with the design process and working with UX
Develop detailed wireframes, user flows, mockups, prototypes and other product deliverables to effectively communicate designs and product requirements

Define the UX vision of the user experience, for feature areas in Office 365; including calendar, timelines, tasks, administrative tools and services, domain management and Exchange migration
Collaborate with a team of researchers, PM, developers and designers to define the user experience for Microsoft Exchange Online Services and Office 365
Solve difficult UX problems and understand work flow and product design – by driving design and balancing the needs of the customer with the business needs and technical requirements
Work in partnership with user research to improve the user experience, by evaluating customer feedback to ensure the highest level of usability and customer satisfaction
Create information architecture diagrams, sketches, wire-frames, and high and low-fidelity mockups/prototypes for mobile, tablet and desktop platforms.

Managed multiple projects that involved the creation, design, and development of CD ROMs, websites, print media, and flash demos.
Collaborated with multiple groups at Microsoft in all usability design and human-factor design requirements for the creation of numerous multimedia solutions.
Recruited, hired, and managed designers, production artists, and vendors developed sales, marketing, and technical training tools.

Worked at many different companies and have a wide variety of experiences including:

Jack Morton WW - Art Director, 2000

Imagio - Interactive Art Director, 1999

Sitewerks - Graphic Designer, 1998

Boeing - Graphic Designer Lead, 1997

Starwave/Peter Gabriel Real World Studio - Design Lead, 1994

Award and Best Design for Defense and Space Group, Boeing, 1997
Recipient of Creativity 33 Award of Distinction for Microsoft Office Beta Kit, 2003.
Recognized as Telly Award Finalist for Art Direction on Media Timeline Project, 2003.
Received “Best Site Overall” and “Best Redesigned Site”, HR website, Microsoft 2008.
7 patents for interaction design in Exchange and Office 365, 2013
3 patents for ‘Intuitive sorting’ Interaction design 2018-2020