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PROFILE

Senior Product Designer with deep expertise in complex systems, workflow design, and enterprise data platforms, grounded in strong interaction and visual design craft. Known for bringing clarity to ambiguous problem spaces, shaping coherent mental models, and partnering closely with product and engineering to define scalable, intuitive solutions.

My work includes redesigning foundational ESG workflows that reduced task-related support volume by ~90%, modernizing enterprise admin platforms, and inventing patented interaction and visualization models used by millions of users. I thrive in environments where thoughtful systems thinking, collaboration, and end-to-end UX ownership are essential — and where good design meaningfully improves how people do their work.

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WORKIVA

SENIOR USER EXPERIENCE DESIGNER (Operating at staff level) | 2023 - 2025

  • Led a redesign of ESG task and data workflows, addressing foundational architectural gaps that were causing user confusion, errors, and high support volume. Established scalable system behavior across values, metrics, dimensions, and tasks — improving ease of use, strengthening user trust, and reducing task-related support volume by ~90%.
     

  • Designed end-to-end workflows for deeply technical, data-heavy domains, translating complex regulatory and domain requirements into clear interaction models, value lifecycles, and extensible UI patterns.
     

  • Partnered closely with product management and engineering during backend modernization efforts to define system rules, UX behavior, and release sequencing — reducing ambiguity and accelerating cross-functional decision-making.
     

  • Created reusable UX frameworks and journey structures that were adopted across future features, increasing cohesion and consistency across the ESG platform.
     

  • Conducted usability reviews and synthesized customer feedback to guide iterative improvements, ensuring complex workflows remained intuitive for users with varying levels of technical expertise.

TABLEAU

SENIOR UX DESIGNER | 2015 - 2023

  • Designed a new sorting interaction model for Tableau Desktop, earning two design patents and enabling clearer analytical decision-making while reducing related support volume.
     

  • Played a key role in restoring clarity and delivery momentum on the high-visibility Tableau Services Manager (TSM) initiative, resolving architectural, workflow, and UX alignment issues to support a successful v1 launch.
     

  • Mapped a fragmented enterprise admin ecosystem to identify systemic usability issues, then designed a north-star architecture that informed future consolidation, navigation strategy, and service reliability improvements.
     

  • Contributed to the modernization of Tableau’s design standards, helping improve usability and consistency across products as the platform scaled.
     

  • Built high-fidelity prototypes and refined interaction patterns that influenced product direction and established reusable design approaches across analytics workflows.

EARLIER EXPERIENCE

Senior UX Designer - UX Architecture & Strategic Initiatives | Microsoft

  • Designed the core interaction vision for Outlook Timelines, resulting in 7 awarded design patents for new visualization and workflow models.
     

  • Redesigned key operational workflows (e.g., Monthly Service Reporting), automating manual processes and reducing cycle times by up to 80% for engineering teams.
     

  • Built high-fidelity prototypes used to validate new models, influence product direction, and align engineering and PM stakeholders.
     

  • Led and mentored contract designers and motion artists on multimedia initiatives within Microsoft Studios.

SKILL & AWARDS

PROFESSIONAL SKILLS

Systems design • UX architecture • Complex data models • Workflow redesign • Information architecture • Interaction design • Cross-functional leadership • Partnering with domain experts • Design systems • Strategic design • Enterprise UX • End-to-end product design • Prototyping (Figma, Axure) • Content design collaboration • Data-informed design • High-ambiguity problem spaces

AWARDS & PATENTS

  • 7 patents for interaction design in Exchange and Office 365 - Microsoft

  • 2 patents for ‘Intuitive Sorting’ Interaction design - Tableau

  • Received “Best Site Overall” and “Best Redesigned Site”, HR website, - Microsoft

  • Recipient of Creativity 33 Award of Distinction for Microsoft Office Beta Kit

  • Recognized as Telly Award Finalist for Art Direction on Media Timeline Project

  • Award and Best Design for Defense and Space Group, Boeing

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